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Awarding and End-point Assessment Solutions

Why Skillsfirst?

Learner First

Like our customers, the learner is at the heart of everything we do.  Together we do all we can to help them succeed.

Our People

Our friendly and approachable team have an in-depth understanding of the world of work-based learning. They are the people which make the difference to our customers on a daily basis.


The needs of the UK economy are ever-evolving. We work with employers and sector experts to develop products and services that help learners find, sustain and progress in employment.  

Your Expectations

You require excellent service, products and systems that meet your needs. We offer all of the above and more.

Don't just take our word for it...

BT has received fantastic service from all the team at Skillsfirst, without doubt the best customer service I have seen from an awarding organisation in the last 5 years. Accommodating, forward thinking, mindful of the individual needs and above all clear support and guidance from all the team.

Jacqui Celino
BT Openreach

We have worked with Skillsfirst as an End-point Assessment Provider and the customer service received had been great, following this we then decided to become a training centre with Skillsfirst. Skillsfirst have always been really helpful and supportive in aligning our needs with qualifications they offer for both commercial and funded qualifications. We have recently also needed to gain guidance for a new apprenticeship standard in Early Years which Skillsfirst went above and beyond to ensure we gained all the information we needed for an employer, we will continue to use their service for both qualifications and end-point assessment.

Dan Grigg
Train With Premier

On all occasions I have needed to contact Skillsfirst, all the staff have been very helpful and polite. In this day and age, I feel not enough praise is given where due to people that deserve it, or at least, it is not mentioned in person.  Your team supply one of the best customer experiences I have had the pleasure to come across and I would really appreciate it if you could pass this on.  With many thanks, from a very happy customer.


Tony Woodward
City College Plymouth

Skillsfirst News & Twitter

VTCT acquires Skillsfirst

We are delighted to announce that Skillsfirst has been acquired by the VTCT charitable group of companies.   This exciting move combines the strengths of both organisations and will enable us to further enhance the products and services we can offer to our customers and learners.   VTCT is a specialist awarding and assessment organisation, working in partnership with more than 2,000 approved centres worldwide.   Alan Woods OBE, Chief Executive of VTCT, said,   “We were keen to ensure Skillsfirst joined the VTCT group of companies because it’s highly respected in the assessment and awarding sector and with the employers, centres and learners they serve. Crucially, Skillsfirst also shares our values and ambitions, emphasising quality assurance, learner success, employer recognition and exceptional customer service. We will protect and develop the Skillsfirst brand and ethos whilst ensuring it meets our charitable objectives.”     “This widening of our group structure aligns with our growth strategy to continue the development of our portfolio. This strategy includes working more widely in the independent training provider market and working more directly with employers, particularly supporting apprenticeships and functional skills, where we already partner with Skillsfirst. We are incredibly excited about the strong innovation profile that Skillsfirst brings, evidenced by its remote proctoring solution for functional skills assessments and working with nationally recognised companies in the Early Years and Care workforce. We hope to develop that offer further by deploying significant financial resources to support customers and learners to achieve their goals. We are also delighted that all the existing Skillsfirst Team will remain within the organisation. ”    “We are confident that by bringing together Skillsfirst, iTEC and VTCT as a charitable group, we will be able to enhance further the experience offered to learners while continuing to provide the excellent service our approved centres expect from us.”    “We would like to assure both Skillsfirst and iTEC/VTCT approved centres that there will be no interruption to your service, and you will continue to be supported as usual in the best way possible by your usual team. Should you have any queries about this, please speak to your Skillsfirst or VTCT contact, who will be happy to help you with any questions you may have.”    Myra Wall, Managing Director of Skillsfirst, said,   “Since establishing Skillsfirst in 2009, the business has been dedicated to providing an outstanding level of quality and service to our customers and learners. From our humble beginnings, I am incredibly proud that over 500k people have now achieved a Skillsfirst qualification and we are privileged to work with many leading employers and providers.   I have no doubt that joining the VTCT charitable group of companies will enable Skillsfirst to grow and continue to build on its success.”

EPA Surgeries 2022

We’re pleased to share the dates for our End-point Assessment Surgeries for 2022.  We have planned sector specific surgeries, which will offer support to our customers, covering the following areas: Updates on standards, Share areas of good practice, Highlight common trends identified.  To find out more or to book a space, please visit our End-point Assessment page and select Sugeries.

LGBT workshop dates 2022

We know that time is something we just dont have enough of! So to try and make planning ahead a little easier, we've published all our LGBT Train the Trainer workshops dates for 2022.  To find out more and to book your place, simply visit our qualifications page and select workshops.

New EPA standards

We are delighted to announce that Skillsfirst Assess has recently been approved by ESFA to provide End-point Assessment (EPA) for the following standards: L3 Customer Service Specialist L3 Procurement and Supply Assistant L4 Commercial Procurement and Supply L5 Early Years Lead Practitioner As with all of the standards for which we are approved, we will be providing free toolkits and expert surgery sessions for providers, helping ensure apprentices have the opportunity to achieve their best possible EPA outcome. For further information please email

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