Operations / Departmental Manager Level 5

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

Skillsfirst Assess is approved to offer End-point Assessment for this standard. For further information please click here

Qualifications: Apprentices without level 2 English and Maths will need to achieve this level prior to taking the End-point Assessment.

In order to support the above, Skillsfirst can offer the following qualifications:

Whilst the Apprenticeship Standard for Operations / Departmental Manager Level 5 does not specify any mandatory qualifications, Skillsfirst are pleased to offer the following to support and add value to the learner journey:

Apprenticeship packages 

In order to support the delivery of this Apprenticeship Standard, Skillsfirst can offer the following packages:

AS23 - Operations / Departmental Manager (including Level 2 Reformed Functional Skills)

A link to the Operations / Departmental Manager Level 5 Apprenticeship Standard can be found here