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Skillsfirst Qualifications



Skillsfirst Level 4 NVQ Diploma in Business Administration (RQF)

Qualification summary

This competency qualification is ideal if you lead or manage a team that delivers administrative support.

 

In addition to the core mandatory units, you can choose from a list of optional units to ensure the qualification reflects your job role. These cover topics such as negotiation in a business environment, presentation delivery, budget management and encouraging innovation.

 

 

If your current job role does not involve supervisory or management responsibility, you may find our Level 3 Diploma in Business Administration (RQF) more suitable to your needs.

 

On completion of this qualification you could progress onto other Skillsfirst qualifications, such as:

 

The development of this qualification was supported by employers across a wide variation of industry sectors. For details of a training provider or college in your area please contact our customer services team.

 

 

Related Documents:


Skillsfirst Level 4 NVQ Diploma in Business Administration (RQF) Handbook

 

 

Qualification structure

A minimum total of 57 credits must be achieved to gain the qualification as follows:

 

All 18 credits must be achieved from Group M and minimum of 26 credits must be achieved from Group OA

 

The remaining minimum 13 credits can be achieved from Group OA or Group OB. 

 

A minimum of 30 credits must be at Level 4 or above.

 

Total Qualification Time (TQT) is 570

Guided Learning Hours (GLH) are 296

Qualification number

Qualification reference

Qualification review date

BUSD4

 

601/7958/2

 

31/10/2021

 


Group M - mandatory units

RQF
unit no.

Skillsfirst
unit no.

Unit title

Unit Level

Credit Value

Barred Unit(s)

 

Y/506/1910

 

BUS40

 

Communicate in a business environment

 

3

 

4

 

-

 

T/506/1946

 

BUS62

 

Manage the work of an administrative function

 

4

 

5

 

-

 

D/506/1956

 

BUS67

 

Resolve administrative problems

 

4

 

6

 

-

 

T/506/2952

 

ML9

 

Manage personal and professional development

 

3

 

3

 

-

 


Group OA - optional units - administration

RQF
unit no.

Skillsfirst
unit no.

Unit title

Unit Level

Credit Value

Barred Unit(s)

 

D/506/1911

 

BUS41

 

Contribute to the improvement of business performance

 

3

 

6

 

-

 

H/506/1912

 

BUS42

 

Negotiate in a business environment

 

3

 

4

 

-

 

K/506/1913

 

BUS43

 

Develop a presentation

 

3

 

3

 

-

 

M/506/1914

 

BUS44

 

Deliver a presentation

 

3

 

3

 

-

 

T/506/1915

 

BUS45

 

Create bespoke business documents

 

3

 

4

 

-

 

F/506/1917

 

BUS47

 

Monitor information systems

 

3

 

8

 

-

 

J/506/1918

 

BUS48

 

Evaluate the provision of business travel or accommodation

 

3

 

5

 

-

 

K/506/1944

 

BUS60

 

Manage an office facility

 

3

 

4

 

-

 

M/506/1945

 

BUS61

 

Analyse and present business data

 

3

 

6

 

-

 

A/506/1950

 

BUS64

 

Contribute to the design and development of an information system

 

4

 

5

 

-

 

F/506/1951

 

BUS65

 

Manage information systems

 

4

 

6

 

-

 

R/506/1954

 

BUS66

 

Support environmental sustainability in a business environment

 

4

 

4

 

-

 

H/506/1957

 

BUS68

 

Prepare specifications for contracts

 

4

 

4

 

-

 

M/506/1959

 

BUS69

 

Manage events

 

4

 

6

 

-

 


Group OB - optional units - general

RQF
unit no.

Skillsfirst
unit no.

Unit title

Unit Level

Credit Value

Barred Unit(s)

 

D/506/2153

 

CUS35

 

Champion customer service

 

4

 

4

 

-

 

A/506/1821

 

ML11

 

Manage team performance

 

3

 

4

 

-

 

J/506/1921

 

ML12

 

Manage individuals' performance

 

3

 

4

 

-

 

Y/506/1924

 

ML14

 

Chair and lead meetings

 

3

 

3

 

-

 

J/506/2292

 

ML16

 

Encourage innovation

 

3

 

4

 

-

 

K/506/1927

 

ML17

 

Manage conflict within a team

 

3

 

5

 

-

 

M/506/1928

 

ML18

 

Procure products and/or services

 

3

 

5

 

-

 

K/506/1930

 

ML20

 

Implement and maintain business continuity plans and processes

 

3

 

4

 

-

 

M/506/1931

 

ML21

 

Collaborate with other departments

 

3

 

3

 

-

 

J/506/1949

 

ML25

 

Develop and maintain professional networks

 

4

 

3

 

-

 

Y/506/1955

 

ML27

 

Develop and implement an operational plan

 

4

 

5

 

-

 

M/506/1962

 

ML28

 

Encourage learning and development

 

4

 

3

 

-

 

T/506/1980

 

ML30

 

Initiate and implement operational change 

 

4

 

4

 

-

 

F/506/1982

 

ML32

 

Develop working relationships with stakeholders

 

4

 

4

 

-

 

K/506/1989

 

ML34

 

Manage physical resources

 

4

 

 4

 

-

 

K/506/1992

 

ML36

 

Prepare for and support quality audits

 

4

 

  3

 

-

 

T/506/1994

 

ML37

 

Conduct quality audits

 

4

 

3

 

-

 

A/506/1995

 

ML38

 

Manage a budget

 

4

 

4

 

-

 

R/506/1999

 

ML40

 

Manage a project

 

4

 

7

 

-

 

L/506/2004

 

ML41

 

Manage business risk

 

4

 

6

 

-

 

A/506/2032

 

ML42

 

Manage knowledge in an organisation

 

4

 

5

 

-

 

R/506/2909

 

ML43

 

Recruitment, selection and induction practice

 

4

 

6

 

-

 

J/506/2048

 

ML46

 

Establish business risk management processes

 

5

 

5

 

-

 

R/506/2053

 

ML47

 

Promote equality of opportunity, diversity and inclusion

 

5

 

5

 

-

 

D/506/2055

 

ML49

 

Design business processes

 

5

 

5

 

-

 

To find out more about our registration/certification fees, contact our customer services team on
0121 270 5100 or  email us

 

Qualifications

Business & Administration

Assessment Principles Business & Administration

IBA1 - Skillsfirst Level 1 Award in Introduction to Employment in Business Administration (RQF)

BUSD2 - Skillsfirst Level 2 Diploma in Business Administration (RQF)

AOD3 - Skillsfirst Level 3 Diploma in Administrative Operations (RQF)

BUSD3 - Skillsfirst Level 3 Diploma in Business Administration (RQF)

BUSD4 - Skillsfirst Level 4 NVQ Diploma in Business Administration (RQF)

BAP04 - Skillsfirst Level 4 Diploma in Principles of Business Administration (RQF)