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Awarding and End-point Assessment Solutions

Why Skillsfirst?

Learner First

Like our customers, the learner is at the heart of everything we do. Together we do all we can to help them succeed.

Our People

Our friendly and approachable team have an in-depth understanding of the world of work-based learning. They are the people which make the difference to our customers on a daily basis.

Responsive

The needs of the UK economy are ever-evolving. We work with employers and sector experts to develop products and services that help learners find, sustain and progress in employment.

Your Expectations

You require excellent service, products and systems that meet your needs. We offer all of the above and more.

Don't just take our word for it...

On all occasions I have needed to contact Skillsfirst, all the staff have been very helpful and polite. In this day and age, I feel not enough praise is given where due to people that deserve it, or at least, it is not mentioned in person. Your team supply one of the best customer experiences I have had the pleasure to come across and I would really appreciate it if you could pass this on. With many thanks, from a very happy customer.

City College Plymouth

I just wanted to reach out to say thanks again for taking the time to hold the training session last week, the team found it extremely useful and informative, so it was really helpful from our perspective. I also just wanted to say how great I’ve found the customer service from the Skillsfirst teams for End-point Assessment and Functional Skills. This has been a relatively new process for a lot of our team, but the fantastic service we’ve had from you all has really helped with everything running smoothly. You have been amazing in helping with all of our EPA and Functional Skills queries and issues, to ensure that we provide our learners with the best possible experience! It’s been great working with you all so far!

The Opportunity Group

BT has received fantastic service from all the team at Skillsfirst, without doubt the best customer service I have seen from an awarding organisation in the last 5 years. Accommodating, forward thinking, mindful of the individual needs and above all clear support and guidance from all the team.

BT Openreach

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