IHA01 – VTCT (Skillsfirst) Level 1 Award in Introduction to the Hospitality Industry (RQF)

Qualification summary

This qualification has been designed for anyone who is pursuing a career in the Hospitality Industry by making you better prepared for a specific role in this sector. This in turn will give you an advantage when applying for jobs by making you “work ready”. Job roles could include, but are not restricted to:

  • bar person/manager
  • catering/restaurant manager
  • chef
  • cleaner
  • concierge
  • food processing operative
  • housekeeper
  • kitchen assistant/porter
  • receptionist, etc.

As this qualification is 100% vocational you will learn about many aspects of the industry and gain valuable practical and teamwork skills. The qualification covers a range of topics such as:

  • customer service
  • serving food and drink
  • healthy eating
  • using kitchen equipment
  • basic food preparation.

Having achieved this qualification, you could move on to a full Level 2 qualification in the hospitality industry including Apprenticeships or into employment.

This qualification is not suitable for learners undertaking a traineeship. For a traineeship you would look at our Level 1 Award in Introduction to Employment in Hospitality which provides you with a basic understanding of the industry.

This qualification does not require you to have any prior qualifications or levels of previous learning. There is no minimum age requirement for this qualification.

It is supported nationwide by employers. For a list of the training providers and colleges who deliver this qualification in your area please contact our customer services team.

VTCT (Skillsfirst) Level 1 Award in Introduction to the Hospitality Industry (RQF) Handbook

Qualification structure

To achieve this qualification, learners must achieve a minimum of 10 Credits, of which:

  • 5 Credits must be achieved from the mandatory units
  • A minimum of 1 credit from Group B units
  • The remaining 4 credits can be achieved from either Groups B and/or C

Minimum Guided Learning Hours (GLH) are 84

Total Qualification Time (TQT) is 100

Qualification numberQualification reference
IHA01 600/0807/6 

Group A – mandatory units

Unit no.
unit no.
Unit titleCredit value
M/502/4894IEH01Introduction to the Hospitality Industry2
J/502/4898IH01Customer service in the Hospitality Industry3

Group B – optional units

Unit no.
unit no.
Unit titleCredit value
K/502/4957IH02Food Service3
K/502/5008IH03Introduction to Healthy Eating3
K/502/5042IH04Basic food preparation and cooking3
L/502/5051IH05Preparing and serving drinks3
A/502/5059IH06Introduction to food commodities1
K/502/5073IH07Front Office Operations3
A/600/1094IH08Housekeeping and guest services3
T/502/5075IH09Using kitchen equipment1

Group C – optional units

unit no.
unit no.
Unit titleCredit value
F/502/4835IH10Serving Food and Drink2
J/600/0711IH11Basic food preparation2
Y/502/4808IH12Basic cooking2
K/600/1091IH13Guest services in the hospitality industry2
H/502/0132IEH02Food safety in catering1

To find out more about our registration/certification fees, contact our customer services team on
0121 270 51000121 270 5100 or  email us