OMD5 – VTCT (Skillsfirst) Level 5 Diploma in Operational and Departmental Management (RQF)

Qualification summary

The proposed qualification is suitable for learners already within a management role who manage teams and/or projects, and achieve operational or departmental goals and objectives, as part of the delivery of the organisations strategy. It could also be suitable for those having the ability and the opportunity to demonstrate recognisable management and leadership skills who are accountable to a senior manager or business owner.

This qualification recognises the knowledge, skills and behaviours needed to:

  • create and deliver operational plans
  • manage projects
  • lead and manage teams
  • manage change
  • carry out financial and resource management, talent management, coaching and mentoring.

It could also be used as CPD for experienced:

  • Operations Managers
  • Regional Managers
  • Divisional Managers
  • Department Managers

and specialist managers seeking a qualification to recognise their competence.

Learners who achieve this qualification could progress onto the:

  • Level 5 NVQ Diploma in Principles of Management and Leadership (RQF)
  • Level 5 NVQ Diploma in Management and Leadership (RQF)

or similar vocationally-based qualifications.

The qualification would be classed as a ‘stand-alone’ and would meet the criteria for funding through the Advanced Learner Loan scheme.

To achieve this qualification, you will need to achieve all ten mandatory modules

VTCT (Skillsfirst) Level 5 Diploma in Operational and Departmental Management (RQF) Handbook

Qualification structure

Learners must achieve all 10 modules from Group M.

Total Qualification Time (TQT) is 603 hours

Guided Learning Hours (GLH) are 263

Qualification numberQualification reference


Group M – Mandatory modules

mod. no.
Module titleGLH
R/616/7251OM1Operational management29
Y/616/7252OM2Project management18
D/616/7253OM3Financial management28
H/616/7254OM4Leading people35
K/616/7255OM5Managing people34
M/616/7256OM6Building relationships28
T/616/7257OM7Communicating information25
A/616/7258OM8Awareness of self and others in the workplace21
F/616/7259OM9Management of self17
T/616/7260OM10Decision making28

To find out more about this qualification, contact our qualification project team on

0121 270 5100 or email us