DDCA3 – VTCT (Skillsfirst) Level 3 Award in Dealing with Difficult Conversations (RQF)
This qualification combines the practice of investigative interviewing and questioning techniques to provide a understanding of how to carry out a difficult conversation as part of a formal enquiry.
It has been developed for police officers, loss prevention agents, detectives or other private or public sector investigators. It is designed to meet the needs of those learners who wish to seek, gain and retain employment or to accredit their existing knowledge of investigative techniques for CPD purposes.
This qualification will give you the knowledge of:
- how to carry out an investigative interview
- the range of questioning techniques
- the key features of legislation relating to investigative techniques
- the roles and responsibilities of an investigative interviewer.
You will also gain a knowledge of the purposes, uses, methods and techniques of cognitive interviewing.
If you feel that you not only want the knowledge, but also to be trained in the techniques of investigative interviewing, you should consider the Level 3 Certificate in Investigative Interviewing (RQF).
This qualification does not require you to have any prior qualifications or levels of prior learning. There is no minimum age requirement for this qualification.
This qualification is supported by employers and agencies within the Justice and Public Sectors and was developed in partnership with Intersol Global.
Related Documents:
VTCT (Skillsfirst) Level 3 Award in Dealing with Difficult Conversations (RQF) Handbook
Qualification structure
To achieve this qualification learners must achieve the mandatory module in Group M.
The total qualification time (TQT) is 70
Minimum Guided Learning Hours (GLH) are 51
Qualification number | Qualification reference |
DDCA3 | 603/3441/1 |
Group M – Mandatory module
RQF mod. no. | Skillsfirst mod. no. | Module title | GLH value |
A/507/9770 | II1 | Understanding investigative interviewing | 7 |
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