TLD2 – VTCT (Skillsfirst) Level 2 Diploma in Team Leading (RQF)

Qualification summary

The VTCT (Skillsfirst) Level 2 Diploma in Team Leading (RQF) has been designed for those who have responsibility for the work of others as a team leader. It is suitable if you are entering a management role, or if you have the ability and the opportunity to demonstrate recognisable management and leadership skills, for example, providing leadership for a team, encouraging innovation, allocating and checking work. This qualification recognises the skills and competencies in the workplace and provide you with an opportunity to demonstrate the skills and knowledge needed for a career in management and leadership. The units encompass a broad range of competencies from the management and leadership sector.

This qualification does not require you to have any prior qualifications or levels of previous learning. There is no minimum age requirement for this qualification.

Learners who achieve this qualification could progress onto the:

•  Level 3 Diploma in Team Management (RQF)
•  Level 3 Diploma in Management (RQF)

VTCT (Skillsfirst) Level 2 Diploma in Team Leading (RQF) Handbook

Qualification structure

A minimum total of 40 credits must be achieved to gain the qualification as follows:

All 22 credits must be achieved from the mandatory Group M.

A minimum of 12 credits must be achieved from Group A

A maximum of 6 credits can only be achieved from Group B

Guided Learning Hours (GLH) are 201

Total Qualification Time (TQT) is 400

Qualification numberQualification reference
TLD2 601/3522/0 

Group M – mandatory units

unit no.
unit no.
Unit titleUnit LevelCredit Value
 L/506/1788 ML1 Manage personal performance and development 2 4
 T/506/1798 ML4 Communicate work-related information 2 4
 H/506/1800 ML5 Lead and manage a team 2 5
 R/506/2294 ML6 Principles of team leading 2 5
 R/506/2957 ML8 Understand business 2 4

Group A – Optional units

unit no.
unit no.
Unit titleUnit LevelCredit ValueBarred unit
 R/506/1789 ML2 Develop working relationships with colleagues 2 3 
 Y/506/2958 ML3 Contribute to meetings in a business environment 2 3 ML14
 J/506/1806 ML7 Principles of equality and diversity in the workplace 2 2 ML10
 T/506/1820 ML10 Promote equality, diversity and inclusion in the workplace 3 3 ML7
 A/506/1821 ML11 Manage team performance 3 4 
 J/506/1921 ML12 Manage individuals’ performance  3 4 
 Y/506/1924 ML14 Chair and lead meetings 3 3 ML3
 J/506/2292 ML16 Encourage innovation 3 4 
 K/5061927 ML17 Manage conflict within a team 3 5 
 M/506/1928 ML18 Procure products and/or services 3 5 
 M/506/1931 ML21 Collaborate with other departments 3 3 
 F/506/1934 ML23 Participate in a project 3 3 

Group B – Optional units

unit no.
unit no.
Unit titleUnit LevelCredit Value
 R/506/1811 BUS16 Store and retrieve information 2 4
 D/506/1813 BUS18 Handle mail 2 3
 L/506/1905 BUS39 Employee rights and responsibilities 2 2
 H/506/1912 BUS42 Negotiate in a business environment 3 4
 K/506/1913 BUS43 Develop a presentation 3 3
 M/506/1914 BUS44 Deliver a presentation 3 3
 A/506/2130 CUS7 Deliver customer service 2 5
 F/506/2131 CUS8 Understand customers 2 2
 A/506/2158 CUS17 Resolve customer service problems 2 5
 R/506/2151 CUS31 Resolve customers’ complaints 3 4
 T/505/4673 HSPW2 Health and safety procedures in the workplace 2 2

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